Refund and Dispute Policy
Effective Date: September 01, 2025
At Guaranteed Clients, we are committed to providing high-quality consulting and information technology services. Because our services involve time, expertise, and access to digital resources, we maintain the following refund and dispute policy:
1. Refund Policy
- All Sales Are Final: Due to the nature of consulting and educational services, all purchases are non-refundable once the service has been delivered or program access has been granted.
- Exceptional Circumstances: If you believe you made a purchase in error, or if you encounter a technical issue that prevents you from accessing our services, please contact us within 7 days of purchase at emilyfisherenagic@gmail.com. We will review requests on a case-by-case basis.
- Subscriptions and Payment Plans: If you are enrolled in a subscription or payment plan, you are responsible for completing all scheduled payments unless otherwise agreed in writing.
2. Disputes
- We encourage customers to contact us first with any concerns so we can work toward a resolution.
- If you have a billing dispute, please email us at emilyfisherenagic@gmail.com before initiating a chargeback with your bank.
- Unauthorized chargebacks without first attempting to resolve the matter with us may result in suspension of service access.
3. Service Cancellations
- Customers may cancel future participation in our programs or services at any time by contacting us. Cancellation will prevent future charges (if on a subscription), but past payments are non-refundable.
4. Contact Us
If you have questions about this policy or need support, please contact us at:
📧 Email: emilyfisherenagic@gmail.com